Ronald McDonald House® Southwest is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

Information we collect

We collect the following personal information from you:

  • Name
  • Mailing Address
  • Email Address
  • Phone Number

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we use your information

The personal information we collect is used for:

  • Marketing events
  • Donation appeals

Information Sharing

We do not share your personal information with any third parties. Your information is never sold or disclosed outside of our organization.

Data Protection

Your personal information is stored in a secure database. We do not store your information in any physical format. We take the utmost care to ensure that your information is protected and secure.

Cookies and tracking technologies

We use cookies and other tracking technologies on our website to:

  • Present timely information to users
  • Track user activity on our website

Opt-out and information updates

To opt-out of receiving marketing communications from us, please use the links provided in all our marketing materials. To update or request the removal of your personal information, please email us at [email protected].

Children’s Privacy

We do not collect information from children. We also do not use photos of children in our marketing materials without explicit permission.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at:

Policy Updates

We review and update our privacy policy annually. Please check our website regularly for the latest information on our privacy practices.

Donors

Make a lasting impact and bring joy to families by donating today to Ronald McDonald House Southwest.

Donate online

Volunteers

Your time and compassion can make a world of difference for families staying with us.

Register to volunteer

Families

A place where families find support, rest, and a home away from home, just steps away from the hospital.

Learn how we serve

Our locations

Lubbock

Ronald McDonald House and administrative offices

3413 10th Street
Lubbock, TX 79415

806.744.8877

Ronald McDonald House® Family Room: Covenant Children’s Hospital

4000 24th Street, first floor
Lubbock, TX 79410

806.725.5360

Ronald McDonald House Family Room: University Medical Center

602 Indiana Avenue, 3rd floor
Lubbock, TX 79409

806.775.8826

Permian Basin

Ronald McDonald House Family Room: Medical Center Hospital

500 West 4th Street, 2nd floor
Odessa, TX 79761

432.640.3090

Ronald McDonald House Family Room: Midland Memorial Hospital

400 Rosalind Redfern Grover Parkway, 4th floor
Midland, TX 79701

432.221.4010

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