Guest family survey

By sharing your thoughts, suggestions, and insights, you help us continually enhance our services to better support families in need. Your feedback is crucial in shaping the future of our organization and ensuring that we meet the evolving needs of our guests. Take this opportunity to make your voice heard and contribute to our mission of providing comfort and care.

What is the current length of your stay at Ronald McDonald House Southwest?
Comfort and cleanliness of your guest room
Satisfaction of meals served
Effectiveness of transportation schedule
Helpfulness and friendliness of the staff
Ease of referral process
Explanation of House policy/procedures
Overall experience at Ronald McDonald House Southwest
Please indicate the House amenities that you used during your stay.

For each area below, please select the number that best describes how your stay at Ronald McDonald House Southwest affected YOUR family.

I was better able to rest and maintain my physical well-being while my child was receiving medical care.
I felt emotionally supported by other families staying in the House, staff and volunteers.
Ronald McDonald House Southwest helped my family stay together during a very difficult time.
My child's health and well-being were positively affected as a result of our family being able to stay at Ronald McDonald House Southwest.

Information provided to Ronald McDonald House Southwest will never be shared.

Please provide a contact name.

Donors

Make a lasting impact and bring joy to families by donating today to Ronald McDonald House Southwest.

Donate online

Volunteers

Your time and compassion can make a world of difference for families staying with us.

Register to volunteer

Families

A place where families find support, rest, and a home away from home, just steps away from the hospital.

Learn how we serve

Our locations

Lubbock

Ronald McDonald House and administrative offices

3413 10th Street
Lubbock, TX 79415
806.744.8877

Ronald McDonald House® Family Room: Covenant Children’s Hospital

4000 24th Street, first floor
Lubbock, TX 79410
806.725.5360

Ronald McDonald House Family Room: University Medical Center

602 Indiana Avenue, 3rd floor
Lubbock, TX 79409
806.775.8826

Permian Basin

Ronald McDonald House Family Room: Medical Center Hospital

500 West 4th Street, 2nd floor
Odessa, TX 79761
432.640.3090

Ronald McDonald House Family Room: Midland Memorial Hospital

400 Rosalind Redfern Grover Parkway, 4th floor
Midland, TX 79701
432.221.4010

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